a m b e r

Conversational Intelligence

Save time and qualify more leads or reduce L1 support load with voice AI trained on several Indian languages and can be indistinguishable from humans. Our AI Agents are trained with the understanding of Indian Banking & Insurance industry. Eliminate wasted time, save valuable resources, and maximize the performance of your frontline team!

Capabilities & Benefits

From small talks to smart conversations

Natural Flow in Product Recommendations

Get great customer experience out of the box. An assistant which is empathic, building customer conviction towards the product and guiding for the next steps.

Fully Compliant & Automated Calls

Our conversational engine compliance filters reduce risk and gain the confidence of a more compliant frontline with a fully secured model deployment.

Schedule Tasks to Keep Discussions Going

Integrate & automate targeted post-call communication & schedule meetings after the call. Satisfy more customers in shorter time with consistent results. .

Focus Areas

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Insurance

  •   Policy Recommendation
  •   Policy Sales
  •   Policy Explanations
  •   L1 Complaint Handling
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Banking

  •   Product Discovery
  •   Loan/Credit Sales
  •   Comparisons
  •   L1 Complaint Handling
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Financial Services

  •   Lead Warm-Up
  •   Personalized Advisory
  •   Product Comparisons
  •   Financial Product Sales
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Collections

  •   Tailored Reminders
  •   RCA & Guidance of defaults
  •   Support to Human Agents
  •   Maximize Recovery